Privacy Policy

Welcome to our web site ("www.casely-hayford.com"). Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or surf our web site without purchasing any product, when you register with www.casely-hayford.com, and when you use our services for purchasing products.

1. Our Policy and security

Everyone has the right to protection of his/her personal data. CASELY-HAYFORD respect its users' right to be informed regarding the collection of and other operations involving their personal data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed www.casely-hayford.com in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed; we do not process your personal data when we can provide you with services through the use of anonymous data or by other means which allow Casely-Hayford to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address).

This Privacy Policy provides you with all information needed to understand how we collect data which may identify www.casely-hayford.com's users. For further information on our Privacy Policy, please contact us at info@casely-hayford.com.

2. How We Use Personal Data and for What Purposes

Your personal data is collected and processed by Casely-Hayford for purposes which are strictly connected to the use of the web site, its services and to the purchase of products on the web site. However, your personal data may also be used for other processing operations within the limits of such purposes.
In particular, your personal data shall be processed for the following purposes:
when you register with our website we collect your personal data (for example, your personal details, password, e-mail address, gender) through the registration form (My Account) in order to provide you with services in www.casely-hayford.com's reserved access areas and to send you our Newsletter, when specifically requested;
when you require assistance from our Customer Care, we collect your personal data (for example, your name and surnames, e-mail address and password) for purposes strictly necessary to providing you with Customer Care services related to www.casely-hayford.com services and to the purchase of products on www.casely-hayford.com;
when you execute purchasing procedures for products sold on www.casely-hayford.com, we collect your personal data (such as personal details, e-mail address, address, Credit Card numbers, bank code, tax code and telephone number) on your order form only for the purpose of selling the products ordered by you;
when you require technical assistance, we collect your personal data in order to provide you with information on net-surfing, browser compatibility and viewing or loading www.casely-hayford.com web pages ;
Your personal data is mostly processed by electronic means and in some circumstances by paper-based means, such as when the processing of your personal data is required for preventing fraud on www.casely-hayford.com. Your personal data shall be stored in a way which allows Casely-Hayford to identify you for the period necessary for the purposes which the data was collected for and subsequently processed and, in any case, in accordance with applicable law. Please report any modification of your personal data to e-store@casely-hayford.com in order to ensure that your personal information is always accurate and up-to-date, relevant and complete.
Your personal data shall not be disclosed to third parties for purposes which are not permitted by law or without your explicit consent.

We wish to inform you that Casely-Hayford shall process its users' personal data for purposes that are strictly connected to the supply of services on www.casely-hayford.com, execution of contracts related to the sale and purchase of products on www.casely-hayford.com and, after receiving your consent, to send you information on new commercial initiatives which are strictly connected to the web site's activities and services.
Casely-Hayford shall process your personal data for direct marketing purposes, including by e-mail, only after receiving your consent.

3. What Happens if You Do Not Disclose Your Personal Data to Casely-Hayford

Granting your personal data to Casely-Hayford (in particular, your personal details, your e-mail address, your address, your Credit/Debit Card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on www.casely-hayford.com, supplying other services provided on the web site upon your request, or when your personal information is needed to fulfil obligations required by law or regulations.
The refusal to provide Casely-Hayford with some of your personal data necessary for performing the above purposes may consequently prevent Casely-Hayford from processing your order for the purchase of products sold on www.casely-hayford.com or from supplying other services provided on www.casely-hayford.com, such as Customer Care services, sending the Newsletter, or fulfilling obligations required by law and other regulations. Therefore, failing to provide data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on www.casely-hayford.com or not providing www.casely-hayford.com's services.
Disclosure of further personal data to Casely-Hayford other than that required for fulfilling legal or contractual obligations or for providing the services requested, is, on the contrary, optional and does not have any effect on the use of the web site and of its services or on the purchase of products on www.casely-hayford.com (for example, if we ask you the name of your favourite designer).
In some circumstances and if required, from time to time we will duly inform you if the personal data you are disclosing to Casely-Hayford is compulsory or optional. We will point out to you whether the disclosure of your data is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for providing the required services on www.marni.com and for the purchase of products on www.casely-hayford.com. Failing to provide optional personal data will not imply any obligation or disadvantage to our users.


4. How We Collect Your Data on www.casely-hayford.com

When you are using www.casely-hayford.com, some personal data might be collected automatically (through "cookies"), for example, when we automatically collect users' IP addresses and other information regarding the users' data traffic or the users' preferences in the choice of services provided on this web site and of the products purchased through the provided services. This information and data are collected directly and automatically by the web site as part of its operational functions. This information and data are then processed in a collective and anonymous way for commercial purposes in order to optimize the services provided on www.casely-hayford.com for the needs and preferences of the web site's users.
In other circumstances, Casely-Hayford directly collect personal data and information from its users when they register online with www.casely-hayford.com or when they send purchase orders of products sold on the web site in order to finalise e-commerce transactions. Casely-Hayford will process such data only for the purposes and within the limits of what is stated in the section regarding data collection and may be disclosed to third parties only for the purposes related to providing the services requested by the user.


5. Opt-in/Opt out

Casely-Hayford process your personal data only after receiving your consent, freely expressed, in order to send you advertising material and direct marketing or other commercial communications, including by e-mail, which do not fall within customer requested services provided by www.casely-hayford.com. Each time your consent is required, we will inform you in advance and we will give you the option to either provide or refuse your consent for the use of your personal data, including your e-mail address, for the above purposes, by ticking the appropriate boxes.

6. Your Right to Access Personal Data and Further Rights

You are entitled to obtain, at any time, confirmation from Casely-Hayford as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the data undergoing processing.
Moreover, you are entitled to receive from Casely-Hayford information on the source of your personal data; the purposes and way of processing your personal data; the logic involved in any electronic data processing; details of the data controller and of the data processors; the names of the entities and categories of entities to whom your personal data may be disclosed or who may access your personal data, for example, as a data controller or a party so appointed.
You can easily find part of the above information in our Privacy Policy. For further information, send an e-mail to e-store@casely-hayford.com You are entitled to obtain at any time from Casely-Hayford:
the updating, adjustment or, when you have an interest in such, the integration of your personal data;
the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected and subsequently processed;
the confirmation that the operations under letters a) and b) have been reported (together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the right's protection.
You are entitled to object, in whole or in part:
for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;
to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications.
You may freely exercise your rights at any time, provided that you do so in compliance with applicable laws, by sending your request to Casely-Hayford at the following e-mail address: info@casely-hayford.com. We will reply to you as necessary.

6. Contacts

If you wish to receive further information on how Casely-Hayford process your personal data or be removed from our mailing lists, please send an e-mail to info@casely-hayford.com or contact us on +44 (0)208 885 0302.